As a short follow up of our previous article, here are the additional eight "lesser" obstacles staying in the way of current management systems, as identified by Dr. Edwards Deming back in the days:
- Neglect of long-range planning
- Reliance on technology to solve problems
- Seeking best practice examples rather than developing in-house solutions
- Excuses to procrastinate or avoid best courses of action e.g. “our problems are different to other companies.”
- The idea that managers can learn all the skills they need in classes
- Reliance on quality control departments to solve problems rather than the combined efforts of management, supervisors and subordinates
- Blaming the workforce, which is responsible for 15 percent of unintended consequences, compared to the system, which is responsible for 85 percent
- Being reactive by relying on quality inspection rather than proactive by improving product or process quality
For obvious reasons, these missalignments often lead to feelings of being unused, misused or abused around your colleagues.
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